Why should you buy a cat tree from an online specialty store, when you could get a similar model from your local department store and save a few dollars? That is a great question. Let's see if we can figure out why there's a difference in price.
Specialty indicates that there is excess knowledge about the product, and this holds true for the online specialty stores that carry cat furniture. Cat trees and condos come in many shapes, colors, sizes and brands. Some are custom made to your specification. The majority of custom cat furniture is made in the USA and made to order. They are not sitting in a warehouse by the hundreds waiting to be purchased, they are built as they are ordered. The cat trees found in department stores are pre-made and most have traveled across the ocean in a container ship. It is not uncommon for a ship to take a month or more to complete the journey from the port of shipment to the port of destination. With that being said, there is a good chance that the cat trees have been exposed to moisture during their journey. Since most are unassembled and merely boxed, some parts can be affected by moisture. The base being the most important part of any piece of cat furniture must be perfectly flat to prevent a rocking sensation when your cat runs or jumps on the tree. The cat trees and condos that you find in department stores are more often than not imported items.
Cat furniture, trees and condos purchased online could possibly be imported as well. How can you tell? Simple, call the online store and ask. While you're speaking with the online store ask specifics about the item. Online stores have extensive knowledge regarding the product they sell. Ask specific questions in your local big box store about the item and you'll get a blank stare. Ask the online store about their policy on receiving a defective item and most all of them will stand behind their product. The specialty stores have manufacturing knowledge about the different brands that they carry, what materials are used to build the item, how long can you expect it to last and will it stand up to multiple cats. If you order today when can you expect to receive it? How will it be delivered? Do you have to be home for delivery? Are any toxic materials used in the manufacturing process? Can you return it if your cat doesn't like it? These are all important questions which any competent online specialty store should be able to answer.
Ordering online saves you from driving to one or more department stores, battling traffic, driving around looking for a parking place, as well as the cost of gasoline to make the purchase. When purchasing cat furniture online, you'll also avoid encountering busy clerks that give you 'the look' when you start asking questions.
While even the online stores have business hours where you can reach someone on the phone, most have toll free phone numbers and all have a form of email contact.
Sit in the comfort of your home (in your jammies if you want to), call the toll free number and ask everything you ever wanted to know about cat furniture but were afraid to ask. If you can't get to the phone to call during their business hours, use their 'contact us' email to ask your questions. Take the hustle and bustle out of shopping and shop right in the comfort of your own home, shop with confidence online by watching for secure websites that don't compromise you're personal and credit card information.
The Holiday season is a pretty busy time for department stores as well as online specialty stores, if your call goes into a message center, leave your name and phone number along with a brief description of the reason for the call and I promise that your call will be returned. The online stores appreciate your business and will provide you with a wealth of information, outstanding service and best of all, the guidance to help you decide which cat tree will work best for your kitty(s). Their knowledge about their products is why they are considered a specialty store. Their service is unbeatable.
Save yourself the gas, driving aggravation, and the hassle of department store shopping. Have a look at the online cat furniture stores at your convenience and then decide if the few dollars difference isn't worth every cent.
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